Frequently Asked Questions
Everything you need to know about your L'ANGE HAIR experience, from shipping to styling.
How do I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to the carrier's website. You can also view your order status by logging into your account on our website.
What is your return policy for hair care products and tools?
We offer a 30-day return policy for most products. Hair tools must be in their original packaging, and liquid products must be at least 75% full to be eligible for a return or exchange.
Do your styling tools come with a warranty?
Yes, all L'ANGE styling tools include a limited manufacturer's warranty. Please ensure you register your tool on our website within 30 days of purchase to activate your coverage.
Are L'ANGE tools dual voltage for international travel?
Many of our styling tools are designed with dual voltage (110V-240V), making them perfect for worldwide travel. Please check the 'Specifications' tab on the specific product page to confirm.
How long does shipping usually take?
Standard shipping typically takes 3-7 business days within the continental U.S. Expedited shipping options are available at checkout if you need your hair essentials sooner.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and interest-free installment options like Afterpay and Klarna.